Privacy Policy

Last updated: November 19, 2025

SAMMOOR BEAUTY SDN. BHD. (“SAMMOOR BEAUTY”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://beautypavilion.com.my/ (the “Site”), make a purchase, or interact with our services. By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you, including but not limited to:

Personal Information:

  • Name
  • Email address
  • Billing and delivery address
  • Telephone numbers
  • Payment information (processed via third-party payment providers)
  • Date of birth and gender (if provided)
  • Company information (if applicable)


Device & Usage Information:

  • IP address, browser type and version
  • Pages visited, time spent on pages, navigation paths
  • Cookies, web beacons, tags, and pixels
  • Device type and operating system


Order Information:

  • Products purchased
  • Order history
  • Correspondence and inquiries

You are responsible for providing accurate and complete information when using the Site.


2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders, subscriptions, or service requests
  • To communicate with you about your order, account, or inquiries
  • To provide promotional information, special offers, or news about our products and services, with your consent
  • To improve our website, services, and customer experience
  • To detect, prevent, and address technical issues, fraud, or unauthorized activities
  • To comply with legal or regulatory obligations
  • To enforce our rights and protect the rights of others
  • For internal record-keeping, analytics, and marketing purposes


3. Sharing Your Information

We may share your information with service providers, such as payment gateways, delivery or courier companies, and IT providers for hosting, maintenance, and analytics. Your information may also be disclosed to legal or regulatory authorities when required by law or to protect rights, safety, or property, and to corporate affiliates within our group when necessary for operations and permitted by law. We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.


4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance site functionality and improve user experience, analyze site usage and traffic patterns, deliver personalized marketing and advertisements, and facilitate login while remembering user preferences. You can manage or disable cookies through your browser settings, although doing so may limit certain functionalities on our Site. For more information, please visit www.allaboutcookies.org.


5. Data Retention

We retain your personal information only as long as necessary to fulfill orders or services, comply with legal obligations, resolve disputes, enforce agreements, and support marketing and analytics. You may request the deletion or correction of your personal data by contacting us.

 

6. Your Rights

Depending on applicable law, you may have the right to access, update, or correct your personal information, delete your personal data, withdraw consent for certain processing, and opt-out of marketing communications. Requests regarding your personal data can be made by contacting us at sammoorbsb@gmail.com.


7. Minors

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


8. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no website or transmission method can guarantee 100% security.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on this page, and your continued use of the Site constitutes acceptance of the changes.


10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: sammoorbsb@gmail.com
Phone: +60 3-7499 3257
Address: SAMMOOR BEAUTY SDN. BHD., 201801042973 (1305005-A)

This Privacy Policy ensures transparency and compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA) and best practices for e-commerce.